Our terms of payment is Advance Payment, via Swift or T/T (Telegraphic Transfer) through your Bank, against our Proforma Invoice. We believe in secure payment.

We will send you the Swift or T/T details along with the Proforma Invoice, to transfer the funds. After transferring the funds, you have to send the MT-103 copy.

MT-103 copy is the Bank to Bank payment remittance advice. You will get the same from your bank as soon as you remit the funds. The MT-103 copy is required by our Bankers to trace the payment.

Once our bank receives the payment, we shall acknowledge you by Email.

After receipt of the payment by our Bank, the delivery will be scheduled as mentioned in our Proforma Invoice.

We ship the cargo on incoterms – ex-works basis. You have the liberty to choose your mode of shipment- - By courier: you need to book the shipment at your end through DHL / FedEx / UPS / TNT & provide us with the Booking Reference Number. - By air / sea: You need to provide us with your nominated agent details in India, so we can handover the cargo.

Inco –Terms or International Commercial Terms are a series of pre-defined commercial terms published by the International Chamber Of Commerce. They are widely used in International commercial transactions or procurement processes.

Nominated agent means that you have to select an agency in India which would carry out the shipment process for you. Vikay is making it easy to receive your orders by allowing you to use your nominated agent. This allows you to clear your shipment without any hassle and always know when and where your shipment is.

The normal documents are - Invoice, Packing list, AWB or BL. If any special documents required would be charged extra, e.g. Certificate of origin – certified by chamber of commerce GSP (Form A) Third party inspection Any legalization of documents, etc.

At Vikay the packaging is export worthy ensuring that the product reaches to our customers intact. - By Air / Courier : Packed in corrugated package. - By Sea : Packed in- Wooden package / Metal rack / Metal cage

Proforma Invoice is a pre-invoice stating the items ordered, the value of actual invoice, port of loading, port of discharge, country of origin & country of final destination, which will be sent by E-mail. You have to stamp and sign the Proforma Invoice, and email the scanned copy to us, as it is a document, to clear the goods from Indian custom.

The Proforma Invoice will be forwarded on receipt of your order, along with the following information Mode of Dispatch – Courier / Air / Sea Port of Discharge Final destination Documents required as per point No. 17

Vikay is an exporting firm from Mumbai, India, dealing in OEM quality aftermarket spare parts for Mining and Quarry Equipments. Vikay specially focuses to meet the drilling requirements of its customer by providing quality products with value added solutions.

Vikay is an online store which offers you a wide range of replacement spare parts for open cast mining, underground mining and construction air tools.

Vikay Mining Equipments is registered in Mumbai, India, having a valid IEC (Import Export Code).

You / Your company should have a necessary permission and document to import the goods as per your country law

In order to serve and assist you quickly we want you to share your contact details.

For any queries related to your inquiries you shall send us an email at vikayonline@gmail.com

According to your requirements, you can enter the part number or model number or description of the product you need, or else you can also go through the menu section on the website.

If you can’t find the products you need or are unsure of the product specification, you can email our technical support team at vikayonline@gmail.com We hold an expertise in this field since 25 years, and therefore are able to provide you with the products you need.

We shall offer price on your request.

To know the price, you must select the product, then fill the Request For Quotation form by clicking on RFQ button and after which we shall provide you with the prices.

All the Requests for Quotations are handled immediately and will be returned within 24-48 hours of the initial request date during our normal business hours, i.e Monday to Friday (10 am to 6 pm IST). Depending on the items requested, response could take longer than 24-48 hours.

Vikay is an independent supplier of new aftermarket replacement parts and is not affiliated with manufacturers mentioned in this web site. Original equipment manufacturer (OEM) names are the trademarks of each manufacturer and are used for reference only. On products marked "equivalent" or "replacement," OEM names and part numbers are for reference only. These products can be used as replacement products from the original supplied by the manufacturer. These replacement parts meet and/or exceed the original manufacturer's product specifications.

All new aftermarket replacement parts, supplied by us are totally new, compatible and interchangeable with the corresponding original part and all critical dimensions and tolerances are in accordance with original equipment specifications and will perform only when operated under the same working and environmental conditions.

Vikay is an ISO 9001-2008 certified company. All vikay replacement spare parts are tested in strict accordance with internationally recognized quality assurance standards.

We at Vikay Mining Equipments are committed to Export of Air Compressor, Instrumentation Valves & Fittings, Mining, Drilling, Quarry Equipments & its Spare Parts, to meet statutory requirements so as to consistently achieve continual Improvement of Quality Management System and customer satisfaction.

According to your requirements, you can enter the part number or model number or description of the product you need, else you can also go through the menu section on the website.

If you can’t find the products you need or are unsure of the product specification, you can email our technical support team at vikayonline@gmail.com We hold an expertise in this field since 25 years, and therefore are able to provide you with the products you need.

Vikay Mining Equipments warrants that its spares parts will be free from defects in material and workmanship. Vikay makes no other warranty express or implied. This warranty shall be effective for a period of 60 days from the date of purchase. But shall not be effective unless Vikay has received the non-conforming product from the purchaser at our works, with transportation and other charges prepaid, within the said period. This warranty shall not apply to any Vikay products which shall have been altered, or modified in anyway. The purchaser’s exclusive and sole remedy for breach of contract (including breach of any express or implied warranty other than the above), shall be limited to repair, modification, or replacement at the sole discretion of Vikay, of the non-conforming product. Vikay shall not in any event be liable for the cost of any special, indirect or consequential damages to anyone. Merchandise may not be returned without written authorization of Vikay Mining Equipments. All disputes are subject to Mumbai Jurisdiction, India Only.

Yes, Minimum order value (MOV) requirement will be USD 500

An RFQ stands for request for quotation wherein we shall be providing you with the offer.

After receipt of full payment and when goods are ready for dispatch, shall intimate you via email- - Courier mode - you need to book the shipment from your end and provide us with the booking reference number - Air/sea shipment – provide us the details of your nominated agent & inform them to collect the cargo from our warehouse. And after the pick up as been made from our warehouse we shall inform you by mail

Courier Mode- once the goods are dispatched from our warehouse, we will provide you the scanned copy of waybill. Air/Sea Mode-Your nominated agent shall update the status of shipment. Or else we shall provide you will the AWB/BL details.